Privacy Policy
Your privacy is important to us.
Last updated: April 7, 2026
Envoy Clinical Research, LLC (“Envoy,” “we,” “our,” or “us”) is a leading Texas‑based clinical research site network. We partner with healthcare providers to integrate clinical trials at the point of care, leveraging diverse patient populations and centralized operational resources to ensure efficient study execution, high‑quality outcomes, and a research experience grounded in trust and community collaboration.
We are committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Envoy Clinical Research operates a network of clinical research sites across Texas. Our model emphasizes:
Diverse patient populations
Centralized resources and standardized operations
Clinical Research as a Care Option (CRAACO)
A non‑transactional, trust‑based partnership approach
Envoy is not a healthcare provider. When supporting clinical research sites or sponsors, we may act as a Business Associate under HIPAA if a Business Associate Agreement (BAA) is in place.
Information We Collect
Information You Provide
We may collect personal information when you:
Submit a contact form
Request services or consultations
Subscribe to communications
Apply for employment
Communicate with us by email, phone, or web form
This may include your name, email, phone number, organization, role, and any information you choose to share.
Information Collected Automatically
When you visit our website, we may collect:
IP address
Browser and device information
Pages visited and time spent
Referring website
Cookies and analytics data
Protected Health Information (PHI)
Envoy does not collect PHI through this website.
If PHI is processed as part of contracted services, it is handled only under a BAA and protected according to HIPAA and Texas Health & Safety Code §181 (Texas Medical Records Privacy Act).
How We Use Information
We use personal information to:
Provide and improve our services
Respond to inquiries
Support clinical research operations
Communicate with you
Process employment applications
Maintain website functionality and security
Comply with legal obligations
We do not sell personal information.
Legal Basis for Processing
We process information based on:
Consent
Contractual necessity
Legitimate business interests
Legal compliance
How We Share Information
We may share information with:
Service providers
Sponsors or partners (as needed for contracted services)
Legal or regulatory authorities
Parties involved in a business transition
We do not share information for third‑party marketing.
PHI handled under a BAA is shared only as permitted by HIPAA and Texas law.
Cookies & Tracking Technologies
We may use cookies and analytics tools to improve website performance and user experience. You may disable cookies in your browser settings.
Data Security
We use administrative, technical, and physical safeguards, including:
Encrypted data transmission
Access controls
Secure hosting environments
Staff privacy training
While no method is 100% secure, we take reasonable steps to protect your information.
Data Retention
We retain information only as long as necessary to:
Fulfill the purpose for which it was collected
Meet contractual obligations
Comply with legal requirements
PHI retention follows sponsor or covered‑entity requirements.
Your Rights (Texas Residents)
You may have the right to:
Access your information
Request corrections
Request deletion (with exceptions)
Opt out of marketing communications
To exercise these rights, contact us at: [Insert Email]
We may verify your identity before fulfilling requests.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children. If we learn that information has been collected from a child, we will delete it promptly.
Third‑Party Links
Our website may contain links to external sites. Envoy is not responsible for the privacy practices of third‑party websites.
HIPAA Notice
Envoy Clinical Research is not a covered entity under HIPAA. However, when acting as a Business Associate under a BAA, we comply with:
HIPAA Privacy Rule
HIPAA Security Rule
Texas Medical Records Privacy Act
We do not collect PHI through this website.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our website indicates acceptance of any changes.
Contact Us
Envoy Clinical Research, LLC
10601 Clarence Dr., Suite 250, Frisco, Texas 75033, US;
+1 (430)373-3541